At MadnessCuff, we are committed to providing you with a hassle-free online shopping experience, which is why we pride ourselves on the speed and efficiency of our delivery service.
For deliveries in France:
Once your order has been confirmed and paid for, we prepare and ship it as soon as possible. Standard delivery (tracked delivery) is carried out in 2 to 4 working days after dispatch. This delivery is free for orders over 80€.
For faster delivery, we offer express delivery within 24 hours with Chronopost. A supplement will be requested for these deliveries, which are free for orders over 150€.
For deliveries abroad:
Delivery is usually made between 5 and 7 working days after dispatch, depending on the postal delays in each country.
After your order has been shipped, you will receive an email with your order details and tracking number. You can follow the progress of the delivery by entering this tracking number on the La Poste website, or by using our tool: https://www.madnesscuff.com/pages/suivre-votre-livraison
When placing your order, please make sure your shipping address is correct. If you need to change your shipping address after placing your order, please contact us immediately at firstname.lastname@example.org. Note that we have a short window to change the delivery address after order confirmation. We cannot guarantee that the address can be changed after the order has been dispatched.
If your order is a gift and you would like us to remove the invoice from the package, please let us know by sending us a message at email@example.com.
We do not ship on weekends or holidays. We are not responsible for delivery delays caused by unforeseen circumstances (such as inclement weather) and postal delays beyond our control.
If you have any questions regarding delivery, please do not hesitate to contact us at firstname.lastname@example.org. We're here to help anytime!